Support

Warranty, spare parts and technical support for overseas machinery buyers.

From model selection to spare parts planning, Trowel Max supports contractors and distributors through the full export procurement cycle.

24 Months Warranty

Core machines are supported with a clear warranty policy for B2B procurement confidence.

48 Hours Spare Parts Dispatch

Common spare parts and consumables can be prepared quickly to reduce downtime.

7x12 Technical Support

Remote operation guidance, maintenance advice and model selection support are available.

OEM / ODM Available

Color, logo, voltage, engine brand and packaging can be customized for distributors.

Consumables Planning

Diamond tooling, blades, pads, filters, hoses, brushes and squeegee parts can be quoted with machines.

Export Documentation

Packing data, machine configuration details and accessories lists can be prepared for overseas buyers.

Support FAQ

Common support questions from overseas buyers.

Do Trowel Max machines include warranty support?

Yes. Core machines are supported with a 24 months warranty policy for overseas B2B buyers.

Can you supply spare parts and consumables with the machine?

Yes. Common spare parts, diamond tools, filters, blades and maintenance parts can be prepared with the machine shipment.

Do you support OEM or ODM orders?

Yes. Logo, color, voltage, engine brand and export packing can be discussed for distributor and private label orders.

What information should I send for technical support?

Please send model name, serial information if available, photos or videos of the issue, voltage details and jobsite application.

Can distributors stock common parts?

Yes. Trowel Max can help prepare common spare parts and consumable lists for distributors and rental fleets.

Inquiry